The Oregon-based credit union has over 680,000 members and provides STEM scholarships each year to young, promising students. ex: documents getting printed then re-uploaded after being complete.Overview of First Tech Federal Credit Unionįirst Technology Federal Credit Union is one of GOBankingRates’ Top 100 Banks of 2022 and was started by a handful of Hewlett Packard and Tektronix employees back in 1952. Very old processes that are no being updated despite the ideas and ability to improve it still using paper when we could do almost everything paperless. Required to help other departments when your department is slow with no additional training and punished for mistakes. Interviewers do not provide accurate info about job, specifically OT requirements. Management doesn't know what we do in Processing and makes frequent, broad sweeping changes that cause issues like miscommunications between departments and mistakes that are punished. Processing is frequently used as scapegoats for problems and issues in Indirect Lending side. I've helped in multiple projects including creation of a call handling guideline for entire company. My contributions did not take as long to complete, therefore it was not worth as much to the company. Amount of time spent on above and beyond projects is used instead of impact to team. Above and Beyond projects are not recognized in performance reviews, only verbal "thank you's" and if you really went above and beyond then some points to spend in the company store. No official training team or classes, aka "Fire Hose" learn the job while doing the job and punished for mistakes by co-workers and in reviews. "Time served" over merit not allowed to apply to internal jobs until 6 months at current role.
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